Essential Safety Wear – Privacy Policy

Last Updated: December 2025

At Essential Safety Wear, we respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, store, and secure your data when you interact with our website, services, or place orders. By using our website, you agree to this Policy and to the processing of your Personal Information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

1.1 Personal Information

We may collect information you provide directly, including:

  • Name, email, phone number, and address

  • Company or business information (if applicable)

  • Payment or order details

1.2 Automatically Collected Information

We may collect information automatically when you use our website:

  • IP address and browser information

  • Device type and operating system

  • Pages visited and time spent

  • Cookies and analytics data

2. How We Use Your Information

We process your Personal Information to:

  • Manage orders and deliveries

  • Provide customer support

  • Communicate updates, promotions, or service information (unless you opt out)

  • Improve website functionality and customer experience

  • Comply with legal and regulatory requirements

3. Cookies

We use cookies to:

  • Improve website performance

  • Personalise your experience

  • Analyse traffic and usage

You can disable cookies in your browser, but some features may not work properly.

4. Sharing Your Information

We do not sell your Personal Information.
We may share your data with:

  • Service providers helping with orders, IT support, or payment processing

  • Regulatory or law enforcement authorities if required by law

  • Third parties assisting with business operations

All third parties must treat your information as confidential and only use it for approved purposes.

5. Security & Storage

We implement reasonable technical and organisational measures to protect your data from loss, unauthorised access, or misuse.
We retain your information only as long as necessary for operational, legal, or business purposes.

6. Your Rights

You have the right to:

  • Access your Personal Information

  • Request corrections or updates

  • Request deletion where legally permitted

  • Opt out of marketing communication

  • Withdraw consent at any time

Requests can be submitted via our contact page or email.

7. Updates to This Policy

We may update this Privacy Policy occasionally. The most recent version on our website will apply.

8. Contact Us

For questions or requests regarding this Privacy Policy:
Email: [Insert Email]
Website: https://essentialsafetywear.co.za